Quality
Check accuracy, completeness, source use and escalation behaviour.
Marco AI Agent
Pilot Measurement
Useful information for your next decision.
Measure outcomes, not assumptions
Before a pilot, agree a baseline and the evidence required to proceed. The framework below is illustrative; it is not a claim about a completed client deployment.
Speed
Compare response and completion times against the baseline.
Adoption
Review how the team uses the agent and where supervision is needed.
Decide the next step together
Use the pilot evidence to refine the workflow, adjust controls or decide whether expansion is justified.